Yes. You must be 18 years or older to purchase any vaping product from our store. We use age verification tools to ensure compliance with UK laws.

Orders are typically dispatched the same day if placed before 4 PM (UK time).

Delivery usually takes 2–3 business days.

Currently, VapeVault delivers only within the UK due to local vaping regulations and shipping restrictions.

Yes. You can return unopened and unused items within 30 days of purchase. For hygiene reasons, opened e-liquids and used devices cannot be returned unless faulty.

If you receive a defective product, please contact our support team within 48 hours of delivery. We’ll help with a replacement or refund after verifying the issue.

Regularly clean your tank, replace coils every 1–2 weeks (depending on usage), and avoid letting the tank run dry. Proper maintenance ensures better flavour, vapour, and device life.

Absolutely. We only stock authentic and fully verified vaping products sourced directly from official manufacturers or distributors.

Yes. Once your order is dispatched, you’ll receive an email with a tracking number so you can follow your parcel’s journey.

Disposable vapes are safe when purchased from reputable brands and used as directed. All disposables sold on VapeVault are TPD-compliant, meeting strict safety and quality standards.

Vaping is widely considered less harmful than smoking, as it eliminates the tar and most of the toxins found in traditional cigarettes. However, it’s not completely risk-free and is intended only for adult smokers looking for an alternative to smoking.